Monday, July 28, 2008

Think Twice About Renting Car Seats from Advantage: More Problems Reported

When travel and food writer, Debbie Dubrow, found unsafe, dirty, broken, and expired car seats at the San Diego airport Advantage Rent a Car, she worked to change the system.

And it looked like she, through media exposure and direct communications with Advantage, had made great changes.

Less than a year later, Barbara takes her 6 months old into the LAX Advantage and finds that the all the policy changes Advantage made in response to Debbie have resulted in are the plastic bagging of the same unclean and defunct seats.

Read all about it on Debbie's Delicious Baby blog and avoid Advantage unless you're toting your own seat.

Thanks, Zrecs for the update- and the great post on Advantage's corporate policy.


Debbie said...

Thanks so much for posting about this story! It's a great reminder to parents about two things:

1) At the end of the day, you are the person who cares most about your child's safety, it's best to travel with your own car seat
2) If you see someone putting kids at risk, speak up. Between technology like digital cameras and social media we parents have a greater ability than ever before to make sure that our stories don't just get buried in a customer service database somewhere.

Jennette Fulda said...

Off topic - I met a friend/reader of yours at BlogHer, but I can't remember her name! (Too many business cards.) If she happens to read this, it was nice meeting you.