Showing posts with label FUNtainer. Show all posts
Showing posts with label FUNtainer. Show all posts

Wednesday, February 18, 2009

Thermos Responds to Baby Toolkit's FUNtainer Concerns: Replacements Offered, but Identical Parts

Today I received this response from Thermos regarding my inquiries about FUNtainer breakage:

Hi Adrienne,

Sorry for the late reply and my condolences on your loss.

I’ve spoken with R&D and they have assured me that the products are in compliance with all of the standards required per the CPSC including the new CPSIA regulations. It could be that the heights or specific anomalies of the drops and breakage you experienced were outside of the required existing test protocols. We have not found any difference in durability from the old product to the new design and we have not had any significant increase in claims for this type of damage. I do appreciate your feedback, however, and we are looking at ways to redesign the lids or change the formulation of the material to reach an even higher standard in order to build the most durable product possible to meet consumer expectations and your feedback is very valuable to us. Thank you for all of the time you have spent in helping to communicate these issues to us.

The reason that we redesigned this product was to create a higher standard under bite tests, for the elimination of small parts and for better ease of cleaning. We feel that these improvements have resulted in a much better product for all consumers while maintaining previous durability standards. Unfortunately we no longer sell the old designs so we cannot replace them for you. We will be happy to replace any damaged products that your readers request if they return the old product as proof of prior purchase. Of course we cannot build a product that is unbreakable under all scenarios and these products are not warranted for this type of damage. We like to be flexible on this point, however, in order to maintain the highest levels of customer satisfaction.

Here is the Consumer Service Toll free number and address:

1-800-831-9242

Thermos L.L.C.

Consumer Services

355 Thermos Road

Batesville, MS 38606

Thanks to you and all your readers Adrienne for supporting Thermos brand products. Please let me know if I can be of further assistance on this or any other matter.


Best regards,

Rick Dias

Executive Vice President of Sales and Marketing

Thermos L.L.C.

2550 West Golf Road, Suite 800

Rolling Meadows, IL 60008

Thursday, July 17, 2008

Funtainer and Foogo: The Next Generation of Straw Cups

UPDATE, 2-17-09: We no longer recommend the new version of the FUNtainer straw bottle (shown here as Hello Kitty). Please read our detailed concerns about the NEW version straw bottle.

A little over a year ago, we compared our beloved FUNtainer straw cups with Thermos' Foogo straw cups.

While the FUNtainer and Foogo look much the same and both function well in daily use, their inner assemblies were really different. In the spring a new generation of FUNtainers started appearing on the shelves. These new FUNtainers can be easily identified by their oval push-buttons.

We picked up a new Hello Kitty model at Target for around $15. All the Target offerings were licensed characters (Dark Knight Batman, Pirates of the Caribbean, Speed Racer, and Barbie). We're not that into licensed characters here, so we chose one we could give to our niece who needs (straw cups for school) after testing.

It turns out that these new FUNtainers innards are more like the Foogo on the inside. The old short straw on top of the lid has been replaced by a through-the-lid straw assembly that I absolutely love. The two new silicone pieces are so much harder to lose in the dishwasher. There's also no chance of top straw removal by a very persistent young infant or toddler (unless they manage to take off the entire screw-on lid which would be quite a feat).

The new version has a silicone disk with an integrated straw that pushes up through the screw-on lid. The lower straw attaches to the silicone disk rather than the plastic screw on lid. Left images show the straw assemblies on the old (blue) FUNtainer versus the new (pink) one. Right image shows the assembled FUNtainers from below. One of the best aspects of the new assembly is not having to clean the very small opening where the straws attach to the screw-on lid.

I really like this new FUNtainer design, but the plastic seems to have changed. We didn't have any problems with breakage on our old FUNtainer lids at all despite over a year's worth of regular (rough) toddler use, but the Hello Kitty lid was already cracked (though I didn't notice) when I took these comparison pictures.

After pre-washing the Hello Kitty FUNtainer, I filled it and heard a sharp snap when screwing on the lid. The new lid seemed to close normally even though hinges was visibly cracked. Unfortunately any sideways pressure on the lid now allows it to pop open. So, I called Thermos (1-800-831-9242) and they're sending us a replacement lid. Others have reported similar problems with cracking FUNtainer lids in 2008, so I'm not sure the new screw-top lids are as strong as their predecessors. With Thermos' prompt customer service response, I suspect that they will soon remedy this if it is a manufacturing defect or shipping introduced problem. If you want to avoid the potential lid hassle though, the Foogo appears to have no changes in the plastic screw-top lid.

Like the first generation Funtainers, the new versions come with a bagged replacement upper and lower straw assembly tucked inside. Additional replacement straws can also be purchased for a nominal fee through Thermos' toll free number.

Foogo Changes:
The only change I can find in the Foogo since its introduction in 2007 is cosmetic. As far as I can see, the current Foogo (pink) is identical to the original version (blue) except the plastic disk inside the upper straw assembly is now clear rather than the color of the screw-on lid. This makes the disk slightly harder to find in soap suds. The Foogo's lid remains a 4 part straw assembly (upper straw, inner disk, lower straw, & screw top) opposed to the 3 part assembly of the FUNtainer (upper/lower straws, & screw top). For dishwashing simplicity I prefer the new FUNtainer straw cups.

The lower straws of the FUNtainers and the Foogo seem to be identical- which simplifies assembly when you own a variety.

It doesn't look like many of the new style FUNtainer straw cups are available online at this point. Amazon presently shows no lids with oval buttons nor does Thermos' own site. Friends have reported seeing the new styles in big box retailers like Target, but their online stores aren't showing any offerings. Keep watching though, I suspect the next generation will soon be widely available online as old stock sells out.

All in all, when the lid issues get straightened out, this new Funtainer promises to be a great retooling of an old favorite.

Thursday, May 10, 2007

Thinking Thermos: A Funtainer and Foogo Comparison

This review is of the first generation of Funtainer.

UPDATE, 2-17-09: We no longer recommend the new version of the FUNtainer straw bottle (not shown or discussed in here). Please read our detailed concerns about the NEW version straw bottle.

You can see our earlier review of the next generation of FUNtainer and Foogo straw bottles.

Back when we first became concerned about the presence of bisphenol-A in sippy cups and bottles, I lucked into finding a great Thermos FUNtainer straw bottle for Ranger. The stainless steel bottle's spring-loaded flip-top entertained him for much of multi-hour long car ride, so I quickly fell in love with the bottle.

When Z Recommends reviewed the new Foogo line of baby and toddler products, I couldn't help but observe the similarity between the "new" Foogo straw bottle and our FUNtainer straw bottle. Jeremiah at Z Recs agreed that they appeared the same and even wrote a post about their apparent similarity.

Well, looks can be deceiving. Thanks to some lovely people at Thermos, we got our hands on a Foogo straw bottle, a Foogo food jar, a FUNtainer straw bottle, and a FUNtainer food jar.

It turns out that though the Foogo and FUNtainer lines look very similar, they have different form and function.

The straw bottles have a very different spout assembly. Both assemblies are easy to clean and sturdy. The Foogo is the blue bottle on the left, the FUNtainer is the pink bottle on the right.


The Foogo (left/blue)- designed for infants and toddlers-- has a much larger top straw assembly than the FUNtainer (right/pink). The Foogo integrates a large straw top that fits over a large plastic disk below the screw on lid (see next photo). It is impossible to remove without fully unscrewing the Thermos lid, and it is quite large to be considered a choking risk.

The FUNtainer's small silicone straw top seems better suited for an older child who won't pull it off (it has a very snug fit, so I can't imagine it being removed accidentally) and create a choking hazard.

Foogo's disk straw assembly also serves as the inner seal between the steel Thermos body and the screw-on lid. The FUNtainer has a blue gasket to perform the same function. The Foogo seems much easier to fully clean after a dairy or juice drink.

The bottom straws for the Foogo and FUNtainer are identical and thus interchangeable. This makes bottle cleaning and management much easier than with line-specific parts. Plus, the straws are cut on the bias on both ends. This allows better flow of the beverage into the straw. With both ends bias cut, you don't have to be very attentive to assemble the straw assembly correctly.

The Foogo seems only to be sold in the tasteful steel and blue color scheme while the FUNtainers have a wide variety of designs ranging from licensed characters to sports and hobbies.

The Foogo straw bottle definitely seems designed for younger user than the FUNtainer or standard Thermos gear (despite its sophisticated good looks). I plan to use the Foogo products long after our children are grown- which isn't unreasonable considering the high quality and durability of Thermos products.


Upon removing the food jars from the shipping package, I was immediately conscious of the weight difference. The FUNtainer jar is considerably heavier than the Foogo jar (~13.4 ounces: 9.7 ounces). The Foogo weighs about 2 ounces less than the standard black Thermos food jar I already owned.

So, being geeks, we wondered why the weights were so different. One feature was obvious- the plastic ring around the neck of the FUNtainer and the standard food jars were not present on the Foogo- making it a few ounces lighter. This is really a nice weight consideration for a jar that will be riding in an already packed diaper bag.It turns out that the FUNtainer lid actually weighed over 2 ounces more than the other lids. Jim took one look at them and immediately figured out why the lids were different. The FUNtainer lid has a slip assembly so it can't be overtightened and damage the lid. The plastic neck rings on the FUNtainer (navy blue) and standard jars (black) seem to be in place to prevent damage to the lid from improper threading of plastic on metal. The steel Foogo neck instead widens immediately below the lid preventing it from being overtightened.

Our already high opinion of Thermos has increased with this product line investigation. The designers seem to consider function and users very thoroughly when working on even the smallest product details.

The FUNtainer line seems designed for durability and youthful carelessness (the straw bottles come with replacement inner and outer straws). The Foogo line seems to take into consideration additional safety precautions for toddlers and infants. It allows for meticulous cleaning and considers the weight and space demands already placed on caregivers.

Although we didn't have Foogo sippy cup to test nor a sippy cup drinker to test it (Ranger has never accepted a sippy cup for more than one attempt), I feel their quality construction and design will meet the high standards found in other Thermos products.

Foogo seems a great investment for anyone with very young children or infants because although they're designed for youngsters, their function and design are not limited to that age group.

FUNtainers will appeal to and withstand your bigger kids. FUNtainers are tweaked for a young, exuberant, and challenging user. By anticipating common damage scenarios, Thermos has created a design that will take a lot of abuse.

The standard Thermos line isn't shabby either. If the last Thermos you owned came in a Muppet Movie lunchbox, I strongly recommend that you check out their current products. Their smart, considered designs remind me that tiny details can make a huge difference. Thermos recognizes the value of small details in their design which makes for clever, quality products.