Showing posts with label consumer. Show all posts
Showing posts with label consumer. Show all posts

Friday, November 20, 2009

Help the planet (and your bottom line) with online auctions: shopgoodwill.com

Like an angler with a bountiful fishing hole, bargain hunters like to keep their best sources secret. While I'm sure to draw the ire of other cheapskates, it seems wrong not to tell people about this cornucopia of savings.

All proceeds benefit a charitable non-profit. Buying resale items keeps usable goods out of landfills (longer) and prevents redundant manufacturing. It can also save consumers a fortune.

We married young, so in the first years of our marriage, Jim and I were lucky to buy the essentials. By the time he got the first professional job in our family, even a single dollar had meaning. Around that time I discovered antique malls and consignment sales. After a while I started looking into thrift shops. Now, over a decade later, I answer most "Where did you get that?" inquiries with some form of resale or reuse answer (thrift shop, yard sale, consignment, gift, loan from a friend).

When we're clearing out the house, I like to give usable to goods to friends and some of my favorite charity shops. It was at one of these drop-offs, when I stumbled upon shopgoodwill.com.

In its early days, I visited and found mostly tchotchkes requiring dusting, dolls that give me nightmares, and handbags. Beyond the amusement of the occasional suggestive monkey teapot, I didn't think it had much promise. But I didn't think the Web would catch on either (didn't Gopher already offer everything minus the images and sound? Is that really such a big deal? In my defense the early web featured the blink tag WAY TOO much).

In the time since my initial introduction shopgoodwill.com has grown into a real beauty.

The savings are mind-blowing. This cool metal dollhouse's current bid is $10.99, while an identical dollhouse (possibly with fewer furniture pieces) sold online for $130 at an antique shop. The antique store has better lighting and photographs, but are they really worth the additional $119.01?

Not only can you find many of the original Fisher Price Little People buildings- from the barn to the A-frame house (that I wanted to live in) to the great merry-go-round to the school, you can also buy NEW stuff and current electronics.

Just cruising through I've found new in package games for systems ranging from Leapster to DS to Xbox 360 to PS3 to didj to PSP.

Want a DS or a Leapster?

Are you shopping for someone who likes Lego, American Girl, Hannah Montana, Star Wars, or Sesame Street?

And who doesn't love this vintage Fisher Price tabletop kitchen stove (presently with a $6 bid)?

Shipping seems to be reasonable. If you are willing to drive to the selling Goodwill, you can often arrange for pickup.

I can trust you to keep this under your hat, right? We wouldn't want the place overrun with hipsters looking for Elvis memorabilia.

***Baby Toolkit is a couple of geek parents with more opinions than should be shared. While we shop at Goodwill Industries and drop off lots of unwanted stuff there (including review samples), we are not affiliated with Goodwill Industries nor have we received any compensation for this review (beyond the joy of sharing something awesome with our readers).

Sunday, May 17, 2009

Presence, Not Presents: Why We Throw No Gift Parties (& How)

Like many things in life, our no gift kid parties started with a simple decision, an agreement among friends.

Through a hospital-sponsored lactation group, I became close with 4 families who had infants born within a month of Ranger. A few months before their first birthdays, the older sibling of one of the 6 babies had a birthday party. One mom volunteered to organize a group gift for the birthday girl. At the party, we discussed the impending month of 6 birthdays.

Everyone agreed that 5 separate gifts for babies would be overkill as our kids could all anticipate more than enough presents from grandparents alone. Someone posed the question if we'd mind NOT giving gifts among the group. I was filled with relief. My days were still consumed with post-tornado, post-flood repairs and appeals to our insurance company; our nights, if it rained, were filled with basement leak management. Jim and I were exhausted physically and emotionally. The thought of finding 5 thoughtful, personal gifts with our then cash-poor budget made me queasy. My awesome friends all pledged not to give birthday gifts (because one gift makes everyone feel bad).

And we didn't. Which is impressive as we live in a place slightly above the Mason-Dixon line where gifts are a part of the convivial, generous culture. Instead, we found other ways to support and give to our friends. The question "What can we bring?" shifted into the gap that presents previously occupied. Outdoor parties were met with offers for bringing chairs and kids' picnic tables. One torrential evening I drove by the flooded shelter house where 3 families had scheduled an outdoor party for the following day. Within a few hours, I'd secured a couple offers for free use of indoor facilities. The next day, while parts of town were closed by flash flooding, we were eating an indoor picnic. We've all loaned decorations, brought food, and helped with set-up, tear down, and serving. One incredible mom made cakes for all the kids' first birthdays.

The parties rocked. Our kids got to play, relatives of the birthday child got to meet all the kiddos, and tasks tended to be lighter with plenty of good friends as willing helpers. There were gifts from the birthday child's families, but the non-birthday kids generally ignored the present-opening portion of the day.

More people joined the baby group, and we filled them in on the no gift agreement. Party attendance did not obligate anyone to invitation reciprocation or assistance with the event, so new families were free to conduct their own parties as they saw fit.

For the past 3 years different people have thrown parties. Sometimes we just celebrate with cupcakes at playgroup or doughnuts and carousel rides at the mall. Other times there are parties with activities and lunch.

For Ranger's third birthday, we raised the stakes. We threw our first actual party and broke all the expert recommendations by inviting oodles of attendees (over half of which were under 6). As our house is already bursting at the seams with toe-stubbers, this was our invitation:

No Presents, Just Partying.
There was some kerfuffle. We told everyone that the kids would have more fun without presents.

And we meant it. Before Ranger was born we attended a few kid parties where gift opening was part of the entertainment. The birthday kid unwraps an endless pile of gifts while the other kids fidget, envy, or fight over the new toys. The birthday kid is expected to respond appropriately with excitement and gratitude for each gift before it is snatched away and replaced with another package. Depending upon the party's adult leadership, the gifts are then put in protective custody (which tantalizes and torments other kids) or they are handed out for general use while the birthday kid keeps unwrapping (which tantalizes and torments the honoree).

Too many gifts arrive at one time, so a wonderful gift may get little notice. A lot of gifts may be last minute purchases and not particularly well suited for the recipient. The unwrapping provides lots of opportunity for awkward, uncomfortable moments.

It seemed far easier to omit gifts. Grandparents (who are unstoppable in their generosity) could give gifts at a quieter time when Ranger would be more likely to appreciate them. Other relatives were wonderful in helping prepare the meal and assist with the craft. This gave Jim and I much more time to play with Ranger and the other guests.

A few skeptics showed up with gifts, and those few gifts were discreetly set aside and opened after the party. We were sure to write thank you notes for those gifts when we thanked everyone who helped us with the party logistics.

Our party started at 10 AM, with lunch and cake around 11:30, but most people weren't ready to leave. We went back to dancing and activities until 2 PM. That is a long party, especially for kids around 3 years old.

AND NOBODY CRIED until it was time to go home. No joke. Over a dozen wee attendees and no tears. Lots of laughing, lots of dancing, some crafting, some block-building, and a fair amount of running, but no crying.

Many parents told me that they found the no present situation quite pleasant.

I feel like the party is a gift in itself, and a very special one at that. Friends and family gather to celebrate your existence, special foods are served, and everyone wants to have a good time.

When presents are introduced, a birthday can become judged solely on the gifts received. We want Ranger and the Raptor to grow up seeing the incredible wealth they have in the people who love them. We want them to understand that a caring community outweighs material desires.

For weeks Ranger talked about all the people who danced with him.

Attentive readers of this blog know I make a lot of birthday gifts (crowns and banners in particular), so how does that fit with a no-gift practice? I often give the crowns and banners before the actual event, and I usually give them to the parents. (FYI: There's no problem with spontaneous gift giving in our group.) That way the parents can decide if they want to incorporate the banner in the decorations or hang it over the breakfast table. Birthday crowns are sometimes worn all day (on trips to the grocery store, etc.), but more often become a part of the child's daily play. It's always a sweet feeling to see a crowned head round enter the room when visiting friends.

We do also attend gift parties to which we bring gifts (sometimes handmade, sometimes purchased). Our preferences and values are not those of every family, so we don't consider hosting no-gift birthdays a "free pass" to breech normal etiquette.

Now, I'm sure some readers are sharpening up their pixels to give me a list of reasons why this doesn't work in the real world, but it did. It was an advantage that my some of my friends had a pre-existing agreement, but they only comprised a portion (less than half) of the party invitees.

We'll post more about Ranger's 3rd birthday soon (before he turns 4), but the time seemed right for this topic now. Thanks to Thingamababy and Daddy Types for opening this interesting conversation.

What do you think? (I promise not to weep too copiously at any opposition.)

Monday, March 09, 2009

When the Walls Came Tumbling Down: Toys R Us Injures Mom, Then Acts Like It Doesn't Matter

When it comes to plastic safety and baby bottles, it's hard to find any resource that rivals Z Recommends. Even though their own child no longer used bottles, Jenni and Jeremiah McNichols dedicated countless hours to offering parents BPA information previously unreported, unconsolidated, and impossible to find (I know, I looked).

These consumer advocates changed the way many of us consider plastic use with our children and their often-cited BPA reports (and resulting consumer reaction) seem to be altering the behavior of giant corporations as 6 more major bottle manufacturers declare plans to phase out BPA offerings.

Well, the McNichols had a family trip to Toys R Us that changed all their lives. Jenni was seriously injured in a situation that should be safe. Then Toys R Us (local and corporate) gave her the run-around when it came to medical bills and health problems.

We rarely ever darken the door of our local Toys R Us, it's usually a zoo of unhappy parents and tantrum-throwing children. In our infrequent visits, I have expected the facilities to be safe for children and adults. It's horrifying to think that a person can be injured like Jenni and then given the run around. Instead of apology and concern for a family's well-being, Toys R Us added frustration and insult to Jenni's serious injury.

Please keep an eye out for safety hazards in public places and insistently report any you see to management to prevent incidents of this kind.

And watch your back in Toys R Us, apparently it's wrong to assume that a store catering to children would have higher standards of safety and maintenance.

Wednesday, February 18, 2009

Thermos Responds to Baby Toolkit's FUNtainer Concerns: Replacements Offered, but Identical Parts

Today I received this response from Thermos regarding my inquiries about FUNtainer breakage:

Hi Adrienne,

Sorry for the late reply and my condolences on your loss.

I’ve spoken with R&D and they have assured me that the products are in compliance with all of the standards required per the CPSC including the new CPSIA regulations. It could be that the heights or specific anomalies of the drops and breakage you experienced were outside of the required existing test protocols. We have not found any difference in durability from the old product to the new design and we have not had any significant increase in claims for this type of damage. I do appreciate your feedback, however, and we are looking at ways to redesign the lids or change the formulation of the material to reach an even higher standard in order to build the most durable product possible to meet consumer expectations and your feedback is very valuable to us. Thank you for all of the time you have spent in helping to communicate these issues to us.

The reason that we redesigned this product was to create a higher standard under bite tests, for the elimination of small parts and for better ease of cleaning. We feel that these improvements have resulted in a much better product for all consumers while maintaining previous durability standards. Unfortunately we no longer sell the old designs so we cannot replace them for you. We will be happy to replace any damaged products that your readers request if they return the old product as proof of prior purchase. Of course we cannot build a product that is unbreakable under all scenarios and these products are not warranted for this type of damage. We like to be flexible on this point, however, in order to maintain the highest levels of customer satisfaction.

Here is the Consumer Service Toll free number and address:

1-800-831-9242

Thermos L.L.C.

Consumer Services

355 Thermos Road

Batesville, MS 38606

Thanks to you and all your readers Adrienne for supporting Thermos brand products. Please let me know if I can be of further assistance on this or any other matter.


Best regards,

Rick Dias

Executive Vice President of Sales and Marketing

Thermos L.L.C.

2550 West Golf Road, Suite 800

Rolling Meadows, IL 60008

Tuesday, February 17, 2009

Thermos FUNtainer Update: Some Newer Straw Bottles Have Breakage Problems

When we first met the FUNTainer straw bottle (March 2007), it was love at first sight. The durable straw bottles we bought two years ago are still in good condition (despite being dinged and scratched from heavy toddler use and periodic drops onto a variety of surfaces).

This summer, a new generation of FUNtainer emerged. We liked the new version's improved drink top, but had some reservations about the lid's new materials. The new straw bottle lid lacks the durability of the earlier straw bottle. After seeing the easy breakage of the new version, we no longer recommend this version of the FUNtainer straw bottle.

Spotting the New Bottles
The newer versions of the bottle (right, Hello Kitty) have an oval push button on the lid. They also lack the #5 plastic recycling symbol inside the lid's flip-top. The new lids are unmarked for recycling (and are presumably no longer polypropolene).

Another distinguishing feature is the under the lid upper straw assembly. Again, the pink Hello Kitty FUNtainer demonstrates the shape of the new version.

The upper straw is connected to a large flexible disk that fits under the lid. The plastic snap-top lid has an oval opening to accomodate the new straw straw assembly.

The old straw bottle versions, which I still love, have a 3 part straw assembly with one short straw above the lid and two below. The Foogo has a similar assembly as the new FUNtainer, but we haven't seen or heard about atypical breakage in the Foogos (which, to my limited knowlege, seem to still be produced in polypropylene, aka #5 plastic).
Our Concerns
The redesigned lids and their corresponding straw cup bottoms are, in our limited experience and opinion, breaking easily and soon after purchase.

Kids' stuff breaks, and kids put their stuff through extraordinary use, so we don't worry about limited breakage. Breakage from ordinary use, however draws our attention, and when it seems to be happening frequently, I start to worry.

Frequency of Breakage
In June 2008, I photographed the Hello Kitty FUNtainer. I had purchased it at Target primarily to write a comparison review. After the review photos, I set it on the counter to be handwashed (I handwash all our Thermoses even though some FUNtainers are reportedly dishwasher safe). It was washed and air-dried. The next day, my mom, Ranger, and I headed to the zoo, so I filled up three FUNtainers with ice water. When I went to screw on the lid, I heard a click sound and the flip-top broke off in my hand. As I'm rather incompetant at opening jars and bottles, I don't think I have atypical hand strength.

I shrugged it off and called Thermos for a replacement. They sent one at their expense, so I wrote a review and gave it little thought. The replacement lid later broke at the hands of a visiting 18 month old. (2 broken lids).

A friend owned one of the new FUNtainers (hers is the Hello Kitty pictured to the right). Her under 2 year old daughter broke their first lid. A free replacement was issued. The bottle was dropped on their wooden (above a crawl-space) kitchen floor and the bottle bottom shattered and broke free. (1 broken lid + 1 broken bottle)

My friend Karen bought 8 of the new FUNtainers because she knew how much I use and like my older ones. Of her 8 FUNtainers, only two lids and two bottles remain functional) though not necessarily matched sets. Karen called Thermos when her first lid broke after 2 weeks of use. She told the representative that the bottle was dropped on carpeted floor, so she was charged $5 plus shipping and handling for a replacement lid. One of her bottles (which were designated as dishwasher-friendly), had the bottom pop off in the dishwasher filling her dishwasher with a strong epoxy-like smell. (7 broken lids + 6 broken bottles)

Local damage totals: 10 broken lids + 7 broken bottles (for 10 bottles purchased + 2 free replacement lids + 1 purchased replacement lid). Many bottles were broken during typical use.

Type of breakage
Other than my first lid's break when the upper part of the flip top broke off intact, all the other local lid breakages seem to include the loss of a hinge leg. When the hinge legs break loose, they are a small (approximately nickle-sized) piece of irregularly shaped plastic with one rough edge. I do not have photos of any seperated hinges (as a parent's automatic response is to throw them away), but the remaining hinge leg suggests how large the plastic fragment could be.

When the bottom comes of the bottle, it reveals some gnarled looking welds. The weld that goes in a circular ring around the bottom looks gnarled, but actually isn't a treachorous as it appears. Despite serious second thoughts on the action, I eventually ran my hand around the ring and found that particular bottle's weld free of metal burrs, splinters, and sharp edges.

The center weld, however, has rather sharp edges where the metal appears to have been crimped or cut. The corners concern me.

When the bottom comes off, there are also globs of adhesive (which is probably what caused the strong smell in Karen's dishwasher). These can sometimes be peeled free of the bottle, an endeavor 3 year old Ranger would gladly undertake if I would give him access.

Whatever the new resin may be, it doesn't react to drops like the old polypropylene materials. A friend gave me a blue Foogo with a cracked bottom (after over a year's use) to compare with the new FUNtainer's breakage from a drop.

The older, marked #5 plastic (blue Foogo), cracks, but does not seem to shatter or break into multiple pieces. The new plastic broke into multiple pieces and had additional radial cracks appear from the location of impact.

Communication with Thermos

I was unsettled by the lid's easy breakage back in July, so on July 18 I emailed a Thermos executive directly in addition to calling Customer Service. In addition to explaining the cup's easy breakage, I made these layman's observations:
The lid design seems improved, but we immediately had problems with it that I suspect have to do with materials rather than structure. I noticed it's no longer labeled as #5 plastic. The texture and density of the plastic seem quite different than the also hot pink Barbie straw cup Funtainer we own.
This break renders the cup too unreliable to be very useful... There's something about this redesign that seems to be making it a lot less durable than the earlier Funtainer lids.
I keep seeing notations in different online forums about people having lid breakage, and I couldn't understand it with the old version of the lids (those marked #5). Our other Funtainer and Foogo cups have taken over a year's worth of toddler abuse and we've had no plastic breakage to date. They're easy to love and recommend. There's a lot of promise in this new design but the easy breakage is problematic.
I didn't hear anything back, but I was distracted with readying our lives for the Raptor baby, so I reissued my concerns (1/7/09). After assistance from a third party, on January 8th, I was emailed by the Thermos executive I previously emailed. He had heard nothing of this type of breakage in the new FUNtainer.

I sent him the details and photos of broken FUNtainers included in this review. He invited me to call him directly. I tried for almost a week, but never reached him or received a phone call.

Out of frustration, I emailed him again. He replied in a concerned manner and said that he had asked Thermos' research and development to investigate the matter. That email, dated January 14, was the last I heard from him. On February 1st, I asked him for an estimate on when he would expects more information, but (as of this posting) my email remains unanswered.

Update: 2/18/09- Thermos responds to Baby Toolkit.

What are your experiences with the FUNtainer?

Thursday, November 27, 2008

Happy Thanksgiving, and Happy Buy Nothing Day's Eve

This year, we are looking forward to a peaceful Thanksgiving with those we love. However you spend your day, we wish you happiness and respite.

Thank you so much for being a part of Baby Toolkit. This ongoing conversation with other parents and friends invigorates our daily lives and keeps the old synapses firing.

Tomorrow, for Black Friday, we're planning on staying out of the stores. Observing Buy Nothing Day has become a tradition for Jim and I. As we've chosen to cut our spending and stick to useful and meaningful gifts, Buy Nothing Day reminds us to enjoy rare vacation days together doing something interesting.

If you are shopping tomorrow, please remember the cardinal rule of discounts:
It's only a good deal if you needed it or were going to buy it anyway.
Fewer gifts are good for the planet and your bottom line. Your savings can also help change the world:



As always, we ask everyone NOT to buy chocolate (unless it is Fair Trade certified) until it no longer brings injury to children half a world away.

Happy Thanksgiving!

Monday, July 28, 2008

Think Twice About Renting Car Seats from Advantage: More Problems Reported

When travel and food writer, Debbie Dubrow, found unsafe, dirty, broken, and expired car seats at the San Diego airport Advantage Rent a Car, she worked to change the system.

And it looked like she, through media exposure and direct communications with Advantage, had made great changes.

Less than a year later, Barbara takes her 6 months old into the LAX Advantage and finds that the all the policy changes Advantage made in response to Debbie have resulted in are the plastic bagging of the same unclean and defunct seats.

Read all about it on Debbie's Delicious Baby blog and avoid Advantage unless you're toting your own seat.

Thanks, Zrecs for the update- and the great post on Advantage's corporate policy.

Friday, June 20, 2008

RefundPlease.com: Polite and Effective

Though we like to shop locally, sometimes the things we want aren't always available from local businesses. As a result, I end up shopping via Amazon for everything from specialty sugar to the world's best rechargeable NiMH batteries to earthquake straps.

Until recently, I wasn't aware that Amazon has a 30 day price-drop guarantee that if the price of something you buy drops within the next 30 days, you can get a refund on the price difference (if you request it). Or that there are some great online tools (like RefundPlease.com) that will watch the prices for you. (Thanks, Parent Hacks!)

So, after six weeks of registering Amazon purchases at RefundsPlease.com, I've recieved $11.15 in rebates on $137 in purchases. That's an additional 8% savings and all I had to do was fill out a couple forms (registering purchases and requesting refunds). The whole process of registering and getting the refunds has taken less time than writing this short post.

And what mom doesn't smile a domain name with manners?

Sunday, May 25, 2008

Nipple Cream Recalled: Mommy's Bliss Off The Shelves

A friend sent me a notification of an FDA product recall on Mommy's Bliss Nipple Cream by MOM Enterprises.

Since it's an FDA recall rather than one by the CPSC, it has not shown up in the regular RSS feed of recalls (I recommend everyone who uses a feed reader subscribe to the CPSC recall feed).

Why was the nipple cream recalled? According to Janet Woodcock, director of the Center for Drug Evaluation and Research:
[The] FDA is particularly concerned that nursing infants are being unwittingly exposed by their mothers to this product with dangerous side effects. Additionally, these two ingredients may interact with one another to further compound and increase the risk of respiratory depression in nursing infants.
I find the manufacturer's response to the recall a bit intriguing. Although it has many of the same characteristics of Tylenol's laudable response to the deadly Tylenol tampering of the 80s, I can't help but feel their self-defensiveness is premature as their ingredients are under scrutiny. It also seems apparent from their own web site that they're using natural ingredients in quantities that have not been tested with infants:
The FDA also neglected to mention that the amount of chlorphenesin and phenoxyethanol in the product is minute relative to what is considered allowable for adults.
Wow, I feel like I'm having flashbacks to my April conversation with Johnson & Johnson's Susan Nettesheim regarding the safety of products made by start-up companies and the fact that natural isn't synonymous with safe.

Sunday, April 06, 2008

Camp Baby Questions Answered: Well, Sort Of...

Before I disappeared into the wilds of Camp Baby, I asked for your questions and comments for Johnson & Johnson.

On Thursday morning I got to share your concerns (which were very much in line with my own) to Johnson's executive Susan Nettesheim (former VP of Worldwide R & D for adult skin care, now the VP for Product Stewardship at Johnson & Johnson).

Although the current Director of R & D (Anna Prilusky) and the Manager of Global R & D for Johnson's Science and Technology were listed as panelists on the program, they inexplicably were not present during the conference. Susan Nettesheim fielded the all questions on parabens, phthalates, and dioxane 1,4.

And their answers were much in line with this corporate statement on phthalates. In paraphrase, it all sounded to me like, "Trust Us, We're Experts."

They obviously assumed we would come with some health questions. Prior to our Q & A opportunity, Nettesheim's presentation and that of Dr. Ellen Kurtz, Director of Scientific Affairs, Baby Care Franchise, J & J CPPW, there were plenty of anticipatory statements on the safety of these "carefully selected" substances. For instance, dioxane 1,4 apparently occurs in naturally in peanuts (ergo peanut butter) and although they freely concede that the class of phthalates does have problems they only use the one safe phthalate that is approved for use in the European Union where all products must pass the precautionary principle (which far exceeds US standards).

Phrases like "We have 100 years experience in baby products" were bandied about as were statements about their extensive product testing methods.

I was surprised by their responses and by their absolute confidence in the vetted safety of their products. Lots of people work at corporations, but these people (particularly the scientists) seemed to be true believers in their products, methodologies, and intentions. They don't just stand behind their products, they use them on their own children and give them to their friends and families. They did not seem to understand how we could have ongoing concerns in the face of their experience and research. Their responses to our probing incredulity seemed to me to be sincerely laced with tinges of confusion and hurt. The J & J employees we met seem to have strong pride of ownership in their products, so consumer uncertainty are taken as statements on their professional and personal integrity.

After the session ended, I felt like I should try again to communicate our concerns. I approached Susan Nettesheim during the break (thanks so much Stephanie for allowing my intrusion into your conversation already in progress). I told her about your questions and handed her a print copy of them to read later. It seemed important that someone in authority at Johnson's know that these are the questions naturally arising from online parents.

I mentioned that our generation (raised watching two-person garage startups like Apple and Microsoft outpace large, established organizations like IBM) tended to accept new companies more readily than previous generations and to view their products as innovative and improved. I added that the phrase "trust us" seems to intensify our skepticism rather than relieve it.

Susan Nettesheim pointed out that natural doesn't equate safe (a point I readily concede) and that we probably wouldn't be wise to purchase pharmaceuticals made in a garage startup (which, although true, is a little funny to me in light of the startup history (circa 1876) of pharmaceutical giant Eli Lily). Nettesheim also stated that J & J would hate to replace an existing, vetted, chemical they trust with a new one that may have unknown health consequences.

In and after the session, I specifically requested future production of unscented baby products (J&J currently only offers a few under their Aveeno line) as phthalates are most often found in fragrances. Apparently, J & J feels that the psychological effects of the scents are so strong that they are deeply reluctant to forgo the fragrances. As a child who didn't use their classic pink lotion because of sensitive skin, I reiterated that they're missing a market of people who dislike and/or cannot use scented products (including families with allergies and asthma). The cynic in me thinks that their dedication to fragrance may be a subtle but powerful form of branding as scent memories have overwhelming influence on decision making, but sometimes my inner cynic is paranoid.

Stephanie from about.com emphasized a need for transparency. I agreed, and stated that J & J needs to offer accessible scientific defenses when one of their ingredient falls under suspicion. For instance, the information of how much dioxane 1,4 by ppm (parts per million) is present in peanut butter would give me a scale to evaluate their safety claims. If peanut butter is around 20 ppm, then J & J's Watermelon Explosion Kids Shampoo at 10 ppm doesn't worry me as much, but if peanut butter is more like 0.5 ppm or less, I'm still pretty bothered. It's not enough to say that it's present in common foods and substances. I'm sure I've had trace amounts of lead in my drinking water, but that doesn't mean I want add a little lead to Ranger's breakfast cereal.

J & J also emphasized that most scientific tests study ingestion of the chemical compounds which is a more direct exposure than topical application. A recent study on phthalates in infant urine published in Pediatrics (Feb. 2008), however, suggests that topical exposure to baby products is a valid and growing health concern.

Later in the day, bloggers met in a smaller focus groups of 18 or 19 led and documented by one of J & J's many public relations/marketing firms. I repeated much of what I had said earlier to Susan Nettesheim and tried to say that J & J could earn our trust by producing a few unscented J & J branded products that don't use chemicals under scrutiny. To offer such alternative products would let consumers know they understand our fears and (even if they disagree with the science behind those fears) they will meet our needs as we see fit. Other moms asked that these products be made affordable. We were told the president of the company was in the room, but as the executives present (and there were many) were not introduced, I don't know which J & J company was represented in that manner.

Oh, and anastasiav, it turns out that although while J & J owns Baby Center, they leave it (like many of their companies) under independent governance and exert no editorial or advertising influence. They bought it when it fell into bankruptcy many years ago, but they want it to be able to facilitate open discourse.

Sorry about the length of this post, but there was no simple, succinct answer at Camp Baby. On an instinctual level, I liked the Johnson's people and particularly appreciate the time Susan Nettesheim took to talk with me. I don't think our Johnson's product use will change from periodic use of Original Desitin (which smells ghastly and probably involves no phthalates) and their lightly scented Foaming Shampoo (which we don't use every bathtime).


***This is the independent opinion of the geek parents at BabyToolkit.com, (c) 2006-2008. We aren't experts at this. Adrienne accepted an all-expenses paid 3 day trip to New Jersey from Johnson & Johnson's to Camp Baby a gathering of blogging moms and women influencing mom bloggers.

Sunday, March 30, 2008

Easy Bake in a "Jiffy:" Mixing Things Up For Less

I spied a "Jiffy" [s.i.c. since 1930] brand baking mix on my friend's counter and was immediately transported back to the 1970s and thoughts of my Easy Bake Oven on the kitchen counter. While my brother ran through the woods beating things with sticks ala Lord of the Flies, I built a culinary education that would serve me well should I ever be trapped in a incandescent-bulb-lit, well-stocked pantry hungry for miniature baked goods.

The Easy Bake mixes, sold in the toy section, exceeded my allowance and my frugal family's sense of economy. So Mom figured out that 1/2 of a Jiffy Mix substituted nicely for an Easy Bake mix. So, if your little light-bulb baker is begging for the $5 Hasbro Betty Crocker cake mix (that has to be bought in toys rather than at the grocery), swing by the baking aisle and grab a 67 cent box of "Jiffy" cake mix and a 67 cent box of frosting mix instead ($1.34 total). Both make and frost two Easy Bake cakes, but (GEEK BONUS) "Jiffy" offers the practical math experience of dividing a recipe by two.

Amazon sells "Jiffy" mixes in bulk (24 box multi-packs) if you want to avoid the store all together or start a Easy Bake supply store for the whole neighborhood.

But, in the wonderous age of the Internet, you can also make your own mixes for pennies on dollar while building valuable math and (dare I say it) actual cooking skills. The nice folks over at Budget 101 have started a registry for Easy Bake and Queasy Bake mix recipes.

Tired of the same old cake mix? Well, you can spice up "Jiffy" mixes with their FREE recipes (online or in booklet form) that transform Banana Nut Muffin mix into Banana-Berry Tarts and Crust and Frosting Mix into their celebrated Easy Coconut Cookies.

In searching for images of my model of Easy Bake Oven, I stumbled upon a most amazing Easy Bake Oven cookbook issued in 2003 honoring Easy Bake's 40th birthday (and I didn't even send a card!):

I kid you not, The Easy Bake Oven Gourmet is a serious gourmet cookbook with contributions from the hungry minds of Mollie Katzen, Mark Bittman, Rick Bayless, Bobby Flay, and others. You can bet that a copy will soon be arriving here at Baby Toolkit Headquarters (even though I no longer have an Easy Bake Oven and Ranger is a few years away from using one).

Maybe I can just cook these on my dashboard during mid-summer [Thanks, Kevin Kelly via street use!].


***This is the independent and often odd opinion of the geek parents at Baby Toolkit. We have no relationships with and have received no compensation from Hasbro, Running Press Publishing, David Hoffman, "Jiffy," or Chelsea Milling Company. Chelsea Milling Company sent us a free copy of their fascinating "Jiffy" mixes recipes booklet but they'll do that for anyone in the United States.

Wednesday, November 21, 2007

Get the Most Out of Black Friday: Buy Nothing!

One of Jim's and my favorite holiday traditions is Buy Nothing Day. In the late 90s we started reading Adbusters, and something about BND really captured our imagination. It's subversive and creative. MTV won't even air Buy Nothing Day's paid ads. (See them below if you're curious what kind of thinking offends the people who make Jackass and the Osbournes)

We're looking forward to a relaxing day of friends, food, and games. For me, that's way better than any doorbuster deal.

Happy Thanksgiving!

thanks for the reminder, Judy!





Thursday, September 13, 2007

Time Wasting 101: Huggies Stack Up (Despite Appearances to the Contrary)

When I opened a warehouse club box of Huggies Natural Care Wipes, I noticed something was awry. One small bag was flanked by two much taller ones.


Aha! Was corporate greed betting that tired parents wouldn't notice that if one of the three 240 count bags was a little light on wipes? Well, no.

At the next available nap time I sat down and counted the small bag of wipes... Wipes are terrifically time consuming to count if you're going to refold them so they'll fit in the dispenser (behavior expected for anyone cheap enough to count wipes in the first place).

AND THE WIPE COUNT WAS PERFECT. Completely as advertised. Maybe the last bag on the roll is smaller and the machines just stuff them in tighter? Any ideas? Maybe they're just messing with my mind.

Either way Huggies measures up- which is great because their Natural Care wipes are the best.

Consider this a slow news day.

As always, this is the independent opinion of Baby Toolkit (babytoolkit.blogspot.com).

Wednesday, September 05, 2007

Sharpen Your Pitchforks and Write Your Representatives: Parents Need to Exert a Political Voice

In case you haven't already seen the article, last Saturday the New York Times wrote an article on the damage done to the Consumer Products Safety Commission in recent years. Read the article now if you haven't already done so.

Government cutbacks have crippled public safety mechanisms while traditional safety watchdogs have been replaced with industry advocates. It's made our food and toys unsafe while we were all distracted with concerns over the safest car seat.

We, people who care about children, are a bigger presence than any other. I for one, rank food and product safety as a top priority. How do we use our collective size to reinstate adequate public safety? I don't know, but I'm open to suggestion.

The present toy recalls are probably only the tip of the iceberg.

My friend just emailed that she's so bothered by the recalls that she's sticking with crafts and homemade toys until she sees some clearer sense of direction.

Where do we go from here? Do we become the new watchdogs armed with a powerful Internet and sympathetic friends with fluoroscopes? What organizations (universities, hospitals, charities, think tanks, etc) do we advocate to step into the chasm that is being left by these cutbacks?

If you are a reader who works for such an institution (or know someone who does) what do you need from parents to convince your organization to take up this cause?

A lot of us have been wondering how these defective and dangerous products have made it into the country in the first place. Jim and I both assumed that there had to be random testing at ports as the FDA doesn't police import quality, but customs inspectors have no equipment and they don't have the authority to take suspicious goods for further testing. We couldn't be more wrong. The understaffed and underfunded inspectors that are present have their hands full looking out for their main charge; finding counterfeit products. Few people are watching this problem, and those who care are being systematically washed out or are burning out.

Let's not die of poisoned toothpaste while wearing genuine Nike shoes. Let's do something about this.

FOR a list of policitical people you can petition for change, persuade, or yell at please look up your Federal representatives at http://www.congress.org/congressorg/directory/congdir.tt or see all your state and Federal representatives using the zip code search engine at http://www.vote-smart.org/index.htm (I have no idea what this site's politics are, but it has a nice politician search). Thanks Jeremiah for the links.

Saturday, June 23, 2007

Required Reading: Maxed Out

EVERY American family needs to read (or listen to the audiobook of) Maxed Out: Hard Times, Easy Credit, and The Era of Predatory Lenders.

Seriously, the credit card industry has legislative advantages and intents that most of us would never guess.

In college when frat boys hocking credit cards would yell to my husband "Free t-shirt!" He would raise one fist in the air and yell back, "Credit is the oppressor of the middle class."

Truer words were never spoken.

There's a phenomenal Maxed Out documentary too, but it is much better when viewed after completing the book than before reading it. Look at your local library for this book and documentary. If they don't already own these materials, request them for acquisition so your entire community can benefit from this information as well.

We tip our hats to author/filmmaker James Scurlock and our newly discovered hero Elizabeth Warren for their sincere attempts to inform and protect low and middle income families.

Tuesday, May 15, 2007

Phone It In: Making Complaint Calls When Things Don't Work


When Ranger came home from the hospital, my parents had a new car waiting for him. They had bought Ranger a new, bright yellow and red Little Tikes' Cozy Coupe II (Son of Cozy Coupe?) for Easter, but we had left it unassembled in its box.

Dad, an engineer, had assembled it while we were at the hospital. Ranger was playing in it for about 4 minutes before he pulled the steering wheel loose (and then cried). Jim and I worked to get the steering wheel assembly in well, but to no avail. We could get the steering wheel to stay in as long as no one tried to turn it. Everyone, included Ranger, ended up pretty frustrated.

After a few days of finding the steering wheel parts and returning them to the car, Jim and I started discussing hacks to fix the design problem. After we struck upon one that might have actually worked, we thought to call the company first.

I called Little Tikes' consumer number (1-800-321-0183) and selected the "order replacement parts option" to get to speak with a human being. The customer service representative was aware of the problem (apparently some of the steering wheels' holes were drilled too small) and sent us at no cost a new steering wheel assembly in 2 days.

We also had success resolving our Diaper Champ problems by calling about the heinous smell. Earth's Best Baby Food sent us innumerable coupons in addition to replacement coupons when we found some of their baby food we'd purchased had been recalled.

If you have a problem with a product, call the manufacturer before you condemn the item to the rubbish pile. We've been quite satisfied each time we've called for assistance.

Jim offers these tips:
  1. Describe your problem thoroughly.
  2. Details help. If you have your purchase date or the approximate date you first noticed the problem that may help. Have this kind of info in mind when you call.
  3. Be nice. The customer service person isn't the one who manufactured this problem, and they are one of your few outlets for recourse. Stick with "I statements" rather than "you" statements. Say "frustrated" instead of "angry enough to tear out your still-beating heart," etc.
  4. Have a solution in mind. If this problem is new to them, they may not know what course to take. If you most want a refund or a replacement, tell them that.
  5. Even if you caused the damage- call about replacement parts if the item may still be salvageable. Repairs are often much cheaper than total replacement. Plus, repairs can extend the life of goods and keep useful items out of the landfill.
Call now (or between 8 & 5 Eastern Time)- operators are standing by...

photo credit: babytoolkit.blogspot.com, 2007